We value your privacy and are committed to safeguarding your personal information in accordance with Indian data protection laws, including the Information Technology Act, 2000, and other applicable regulations. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our services, including travel services, accommodations, holiday packages, and online and offline inventory sales. By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy. Please take a moment to read this document to understand how we protect your privacy rights.
Collecting and Using Your Personal Data
Types of Data CollectedWhile using our services, we may ask you to provide certain personally identifiable information (PII) that can be used to contact or identify you. This information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, state, province, ZIP/postal code, city
- Usage data
Usage DataUsage data is collected automatically when using our services. It may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the service through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends whenever you visit our service or access the service by or through a mobile device.
Sensitive Personal DataIn accordance with Indian data protection laws, we may collect sensitive personal data (SPD), which includes information such as:
- Passwords
- Financial information (e.g., bank account, credit/debit card details)
- Physical or mental health condition
- Sexual orientation
- Medical records and history
- Biometric information
We ensure that sensitive personal data is collected only when necessary and with your explicit consent.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to monitor activity on our services and store certain information. Tracking technologies include beacons, tags, and scripts to collect and track information and improve and analyze our services. The technologies we use include:
- Cookies or Browser Cookies:A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services. Unless you have adjusted your browser setting to refuse cookies, our service may use cookies.
- Flash Cookies:Certain features of our services may use local stored objects (or Flash cookies) to collect and store information about your preferences or activity on our services. Flash cookies are not managed by the same browser settings as those used for browser cookies. For more information on how you can delete Flash cookies, please read Adobe's guide.
- Web Beacons:Our emails and certain sections of our services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs). These beacons allow us to count users who have visited those pages or opened an email and collect other related website statistics (e.g., recording the popularity of a certain section and verifying system and server integrity).
Types of Cookies We Use:1. Necessary/Essential Cookies- Type: Session Cookies
- Administered by: Us
- Purpose: These cookies are essential for providing you with services available through the website and enable you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have asked for cannot be provided, and we use these cookies only to provide you with those services.
2. Cookies Policy/Notice Acceptance Cookies - Type: Persistent Cookies
- Administered by: Us
- Purpose: These cookies identify if users have accepted the use of cookies on the website.
3. Functionality Cookies - Type: Persistent Cookies
- Administered by: Us
- Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal DataMountain Mysteries may use your personal data for the following purposes:
- To Provide and Maintain Our Services: We use your personal data to deliver and maintain the services you have requested, including monitoring usage to ensure quality and improve performance.
- To Manage Your Account: Your personal data allows us to manage your registration as a user of our services, granting you access to different functionalities available to registered users.
- For the Performance of a Contract: We process personal data as necessary to fulfill contracts for products, services, or any other agreements you have with us.
- To Contact You: We may contact you via email, phone calls, SMS, or other electronic communications (e.g., mobile app push notifications) to provide updates, information about our services, and security alerts.
- To Manage Your Requests: We use your information to address and manage any requests or inquiries you submit to us.
- For Business Transfers: We may use your personal data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which personal data about our service users is part of the assets transferred.
- For Other Purposes: We may use your personal data for other purposes, such as data analysis, identifying usage trends, assessing the effectiveness of our promotional campaigns, and improving our services, products, marketing, and user experience.
Sharing Your Personal DataWe may share your personal information in the following situations:
- With Service Providers: We may share your information with service providers to monitor and analyze service usage and to contact you. Service providers are required to adhere to confidentiality and data protection obligations.
- For Business Transfers: We may share or transfer your information during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, requiring them to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or companies we control or are under common control with.
- With Business Partners: We may share your information with business partners to offer you certain products, services, or Offers.
- With Other Users: When you share personal information or interact in public areas with other users, such information may be viewed by all users and publicly distributed outside.
- With Your Consent We may disclose your personal information for any other purpose with your consent.
International Data Transfers
In accordance with Indian data protection laws, any transfer of your personal data outside India will be done in compliance with applicable legal requirements. We will ensure that adequate safeguards are in place to protect your personal data.
Retention of Your Personal Data
Mountain Mysteries will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. We will retain and use your data to comply with legal obligations, resolve disputes, and enforce our agreements and policies.
Usage data is generally retained for a shorter period unless used to enhance security or improve service functionality or if we are legally required to retain it longer.
Security of Your Personal Data
The security of your personal data is important to us. We strive to use commercially acceptable means to protect your data, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
We implement reasonable security practices and procedures as per Indian law to protect your personal data from unauthorized access, use, or disclosure.
Business Transactions
If Mountain Mysteries is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your personal data is transferred and subject to a different Privacy Policy.
Other Legal Requirements
Mountain Mysteries may disclose your personal data in good faith if such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of Mountain Mysteries
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
Links to Other Websites
Our services may contain links to websites not operated by us. If you click a third-party link, you will be directed to that third-party site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content
Changes to This Privacy Policy
We may update our Privacy Policy occasionally. We will notify you of any changes by posting the new Privacy Policy on this page.