At Mountain Mysteries, your safety and well-being are our top priorities. Whether you're exploring the serene landscapes of Himachal Pradesh or embarking on an adventure in the heart of the Himalayas, we are committed to ensuring that your journey is safe and enjoyable. These guidelines provide essential information and advice to help you stay safe while traveling with us.
General Guidelines
Health and Hygiene- Stay Informed: Keep yourself updated with the latest health advisories and travel guidelines issued by the Government of India and local health authorities.
- Vaccinations: Ensure that you are up-to-date with all recommended vaccinations. Carry proof of COVID-19 vaccination and any other required health certificates.
- Personal Hygiene: Regularly wash your hands with soap and water for at least 20 seconds or use hand sanitizers. Avoid touching your face, especially your eyes, nose, and mouth.
- Face Masks: Wear a face mask in crowded places and follow local regulations regarding mask mandates.
Travel Insurance- Comprehensive Coverage: Purchase comprehensive travel insurance that covers health emergencies, accidents, and trip cancellations. Ensure it includes coverage for activities such as trekking, skiing, and other adventure sports.
Accommodation Safety
Accommodation Standards- Verified Properties: Mountain Mysteries only partners with accommodations that meet our health and safety standards. We conduct regular inspections to ensure cleanliness and safety.
- Sanitization Protocols: All properties are required to adhere to stringent sanitization protocols, especially in common areas and frequently touched surfaces.
- Emergency Contacts: Familiarize yourself with emergency exits, fire safety equipment, and local emergency contact numbers provided by the accommodation.
Transportation Safety
Transport Arrangements- Licensed Operators: We collaborate with licensed and reliable transportation providers. Vehicles are regularly maintained and inspected for safety.
- Driver Safety: Our drivers are trained in safe driving practices and are familiar with local routes and conditions.
- Passenger Protocols: Passengers are encouraged to wear seatbelts at all times and to follow any additional safety instructions provided by the driver.
Adventure Activities
Activity Guidelines- Certified Guides: All adventure activities are led by certified and experienced guides who prioritize safety.
- Safety Equipment: Use appropriate safety gear and equipment provided for activities like trekking, paragliding, and river rafting.
- Physical Fitness: Ensure you meet the necessary physical fitness requirements for specific activities. Disclose any medical conditions to our team in advance.
Emergency Procedures
Emergency Contact Information- 24/7 Support: Mountain Mysteries provides 24/7 customer support for emergencies. Contact us at +91-98050-21966 or info@mountainmysteries.com
- Local Authorities: Keep a list of local emergency contact numbers, including police, ambulance, and tourist assistance.
Incident Reporting- Immediate Action: Report any accidents, injuries, or safety concerns to your tour guide or the Mountain Mysteries support team immediately.
- Documentation: Document any incidents with photographs and detailed descriptions for insurance and reporting purposes.
Environmental Responsibility
Sustainable Practices- Leave No Trace: Respect the environment by minimizing waste and carrying back all non-biodegradable materials.
- Wildlife Safety: Maintain a safe distance from wildlife and follow guidelines for responsible wildlife tourism.
- Cultural Sensitivity: Respect local customs, traditions, and communities. Seek permission before photographing individuals or cultural sites.
Conclusion
Your safety is our responsibility, and your cooperation is essential. By adhering to these guidelines, you contribute to a safe and enjoyable travel experience for yourself and others. We thank you for choosing Mountain Mysteries and look forward to creating unforgettable memories together.
Safe Travels!Mountain Mysteries Team